Got Questions?

Find answers to your most common queries about our services and processes. Discover more about our services, work process, and more in our comprehensive FAQs.

Yes, our products are sold worldwide. As for agents, it depends on the specific market.

Specific issues require specific analysis

Yes, Zhejiang Leadtop supports customization, which includes options such as the color of the dome, logo, color box, outer box, specifications, and more

Please share with us your target market, and we will be happy to provide you with detailed information for your consideration.

Yes, we can provide samples, including pre-production confirmation samples and testing samples

Our products have been certified for ANSI C136.10, ANSI C136.41, UL, CE, CB, IP66, IK08, ISO 9001:2015, and more.

We currently don’t have a warehouse abroad, but our production cycle is very fast. Once you place an order, you won’t have to wait long.

For samples, it’s 3-5 days. For orders of 100-5000 units, the delivery time is around 15 days, and for 5001-10,000 units, the delivery time is 20 days.

For our standard products, there is no MOQ.

For our VIP customers, the payment method is a 30% deposit and 70% paid in full before shipment.

Our products are available with warranty periods of 3 years, 5 years, and 8 years etcs.

We accept T/T, credit cards, PayPal, and more.We accept T/T, credit cards, PayPal, and more.%MCEPASTEBIN%

Yes, our products are sold worldwide for decades.

Our employees are trained during production, and we have operating procedures posted. There is QC testing during production, and a full QC inspection after production.

We can apply for discounts based on the actual situation to establish a friendly and mutually beneficial relationship

Yes, if all materials are available, we can prioritize production for you in urgent situations

This is typically not a product defect, but rather a discrepancy resulting from test conditions that do not align with the defined standards.

LUX is not an absolute, fixed value; it is influenced by a variety of factors, including the type and color temperature of the light source (e.g., warm light, cool light, or variations in LED spectra), test distance and angle, ambient light interference, and the sensor’s mounting configuration. Furthermore, different regulatory standards (such as UL773 and BS standards) define test light sources, color temperature ranges, and triggering thresholds differently; consequently, the same product may yield varying LUX results when tested under different regulatory frameworks.

Therefore, unless the test conditions strictly match the standard environment prescribed by the manufacturer (specifically regarding light source, distance, angle, and ambient controls), a deviation between the measured values ​​and the product specifications is considered normal and does not indicate any abnormality in the product’s performance.

Need help verifying your LUX testing method or selecting the right photocell standard?
Lead-Top provides engineering support and standard-compliant solutions for global outdoor lighting projects.

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